Copado Status
All Systems Operational

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Welcome to the Copado status page.
Transparency is one of our key values.
We created a rock solid service and we are proud to share our status page with the world.

North America Operational
90 days ago
100.0 % uptime
Today
CICD ? Operational
90 days ago
100.0 % uptime
Today
Copado Robotic Testing ? Operational
90 days ago
100.0 % uptime
Today
Essentials Operational
90 days ago
100.0 % uptime
Today
Copado Version Control Operational
90 days ago
100.0 % uptime
Today
Explorer Operational
90 days ago
100.0 % uptime
Today
CopadoGPT Operational
90 days ago
100.0 % uptime
Today
Copado AI Services Operational
90 days ago
100.0 % uptime
Today
Data Deploy Service Operational
90 days ago
100.0 % uptime
Today
EMEA Operational
90 days ago
100.0 % uptime
Today
CICD ? Operational
90 days ago
100.0 % uptime
Today
Copado Robotic Testing Operational
90 days ago
100.0 % uptime
Today
Essentials Operational
90 days ago
100.0 % uptime
Today
Copado Version Control Operational
90 days ago
100.0 % uptime
Today
Explorer Operational
90 days ago
100.0 % uptime
Today
Copado AI Services Operational
90 days ago
100.0 % uptime
Today
Data Deploy Service Operational
90 days ago
100.0 % uptime
Today
APAC Operational
90 days ago
100.0 % uptime
Today
CICD ? Operational
90 days ago
100.0 % uptime
Today
Copado Robotic Testing Operational
90 days ago
100.0 % uptime
Today
Essentials Operational
90 days ago
100.0 % uptime
Today
Copado Version Control Operational
90 days ago
100.0 % uptime
Today
Explorer Operational
90 days ago
100.0 % uptime
Today
Copado AI Services Operational
90 days ago
100.0 % uptime
Today
Data Deploy Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Downtime - APAC Customers May 9, 2024 15:00-17:00 UTC
During this planned downtime we will perform maintenance, enhancements and needed improvements to keep Copado secure, robust and reliable. We recognize the important role that Copado plays in your success, and we aim to minimize disruption by planning and scheduling this downtime in advance.

Please note that Copado performs planned downtime operations regionally. This planned downtime will affect customers on Copado backends, including dedicated backends, located in the APAC region.

If you have any scheduled jobs during this window, please reschedule them or try them after the maintenance window is complete.

Posted on Feb 29, 2024 - 01:24 UTC
Planned Downtime - EMEA Customers May 15, 2024 01:00-03:00 UTC
During this planned downtime we will perform maintenance, enhancements and needed improvements to keep Copado secure, robust and reliable. We recognize the important role that Copado plays in your success, and we aim to minimize disruption by planning and scheduling this downtime in advance.

Please note that Copado performs planned downtime operations regionally. This planned downtime will affect customers on Copado backends, including dedicated backends, located in the EMEA region.

If you have any scheduled jobs during this window, please reschedule them or try them after the maintenance window is complete.

Posted on Feb 16, 2024 - 18:17 UTC
Planned Downtime - US Customers May 16, 2024 01:00-03:00 UTC
During this planned downtime we will perform maintenance, enhancements and needed improvements to keep Copado secure, robust and reliable. We recognize the important role that Copado plays in your success, and we aim to minimize disruption by planning and scheduling this downtime in advance.

Please note that Copado performs planned downtime operations regionally. This planned downtime will affect customers on Copado backends, including dedicated backends, located in North America.

If you have any scheduled jobs during this window, please reschedule them or try them after the maintenance window is complete.

Posted on Feb 16, 2024 - 18:17 UTC
Planned Downtime - APAC Customers Jun 6, 2024 15:00-17:00 UTC
During this planned downtime we will perform maintenance, enhancements and needed improvements to keep Copado secure, robust and reliable. We recognize the important role that Copado plays in your success, and we aim to minimize disruption by planning and scheduling this downtime in advance.

Please note that Copado performs planned downtime operations regionally. This planned downtime will affect customers on Copado backends, including dedicated backends, located in the APAC region.

If you have any scheduled jobs during this window, please reschedule them or try them after the maintenance window is complete.

Posted on Feb 29, 2024 - 01:25 UTC
Planned Downtime - EMEA Customers Jun 12, 2024 01:00-03:00 UTC
During this planned downtime we will perform maintenance, enhancements and needed improvements to keep Copado secure, robust and reliable. We recognize the important role that Copado plays in your success, and we aim to minimize disruption by planning and scheduling this downtime in advance.

Please note that Copado performs planned downtime operations regionally. This planned downtime will affect customers on Copado backends, including dedicated backends, located in the EMEA region.

If you have any scheduled jobs during this window, please reschedule them or try them after the maintenance window is complete.

Posted on Feb 16, 2024 - 18:19 UTC
Planned Downtime - US Customers Jun 13, 2024 01:00-03:00 UTC
During this planned downtime we will perform maintenance, enhancements and needed improvements to keep Copado secure, robust and reliable. We recognize the important role that Copado plays in your success, and we aim to minimize disruption by planning and scheduling this downtime in advance.

Please note that Copado performs planned downtime operations regionally. This planned downtime will affect customers on Copado backends, including dedicated backends, located in North America.

If you have any scheduled jobs during this window, please reschedule them or try them after the maintenance window is complete.

Posted on Feb 16, 2024 - 18:20 UTC
Past Incidents
Apr 25, 2024
Resolved - This incident has been resolved.
Apr 25, 02:53 UTC
Update - We are actively engaged with ADO support and they have provided an estimate of 4 hours to complete the work required to resolve this issue.
Apr 24, 18:11 UTC
Update - We have updated this incident to indicate broader impact; we are seeing examples of customers using Azure DevOps that are experiencing issues beyond authentication.

ADO has also broadened the impact of their ongoing incident: https://status.dev.azure.com/_event/496920595

We recommend contacting ADO directly if you are utilizing an ADO repository and are experiencing issues, including but not limited to authentication, performance, and availability.

Apr 24, 14:38 UTC
Identified - Copado has identified that Azure DevOps Saas began experiencing service degradation and availability issues starting at approximately 2:30 PM Central Time on April 23, 2024, that could result in failed authentication to Azure DevOps repos via HTTPS.

We are currently working with our engineering and infrastructure teams to help identify impacted customers, and are monitoring the ADO status via their site, https://status.dev.azure.com.

We have confirmed that this problem does not impact customers utilizing SSH to connect to their repositories. We currently recommend that if possible, customers update their Git Repository record configuration from HTTPS to SSH, to mitigate this outage and return to the full use of Copado and their pipelines with ADO Saas repositories. If you need assistance with this change, please reach out to Copado Support via https://success.copado.com.

We will provide updates as more information becomes available.

Apr 24, 13:13 UTC
Apr 24, 2024
Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Completed - The scheduled maintenance has been completed.
Apr 11, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 01:00 UTC
Scheduled - During this planned downtime we will perform maintenance, enhancements and needed improvements to keep Copado secure, robust and reliable. We recognize the important role that Copado plays in your success, and we aim to minimize disruption by planning and scheduling this downtime in advance.

Please note that Copado performs planned downtime operations regionally. This planned downtime will affect customers on Copado backends, including dedicated backends, located in North America.

If you have any scheduled jobs during this window, please reschedule them or try them after the maintenance window is complete.

Feb 16, 18:13 UTC